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What You Agree To When You Join 77nnn

These terms set out exactly what you can expect from us and what we expect from you when you open and use your 77nnn account. Access and eligibility depend on your local law and your region, so read this before you start.

Account holder must be of legal age in their regionbKash, Nagad, Rocket payments coveredOne account per personLocal law and eligible regions applyTerms may be updated — check back regularly
77nnn What You Agree To When You Join 77nnn
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you believe your account has been actioned incorrectly under them, our support team is available to help. Contact us through the channels below and quote your account reference number for the fastest response.

Team online

Live Chat

Open the chat window from your account dashboard for direct help with terms queries, account actions, or wallet verification questions.

Email Support

Send your terms-related question to our support address. Include your registered bKash or Nagad number so we can locate your account quickly.

Account Help Centre

The help centre in your account settings covers common terms questions — account suspension reasons, wallet-linking rules, and withdrawal conditions.

HOW WE HANDLE THIS

Account Security and Policy Practices

These terms are enforced through specific account-level controls, not vague policy statements. Here is how we handle the areas that matter most to your account.

Wallet Verification

The bKash, Nagad, or Rocket number linked to your account must match your registered name. Mismatched wallets trigger a manual review before any withdrawal is released.

Account Security

Each login generates a one-time PIN sent to your registered mobile number. We do not store full payment credentials; wallet confirmation happens at the app level.

Data Retention

Transaction records, account activity logs, and wallet linkage history are retained as required under our operational obligations. You can request a summary via email support.

Requesting Changes

To update your registered mobile number or linked wallet, contact support with a valid ID. Changes to payment details require re-verification before the next withdrawal.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If your question is not covered here, reach out via live chat with your account reference.

No. The wallet used for deposits must belong to the registered account holder. Using another person's bKash or Nagad is a breach of our terms and may result in account suspension.

Duplicate accounts are against our terms. If detected, both accounts may be suspended and balances held pending review. Only one account per person is permitted.

We may update these terms at any time. Continued use of your account after a change means you accept the new version. Check this page regularly to stay current.

Yes. Access and eligibility depend on your local law and eligible region. We do not confirm lawfulness in any specific jurisdiction — that is your responsibility to check.

Email our support team with your registered mobile number and account reference. We will provide a transaction summary in line with our data retention obligations.

Before releasing a Rocket withdrawal, we confirm the wallet number matches your account registration. If there is a mismatch, support will contact you to resolve it first.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.